Financial services

Explain every credit and risk decision.

Regulators expect lenders and financial institutions to explain AI-driven decisions — down to the specific reasons. Norma turns each model output into a plain-language decision card with the evidence, confidence, and risk flags your compliance team can export.

Explainable decision card

Applicant #4821 — credit decision

87%

Decline explained: debt-to-income ratio of 48% exceeds the 43% policy threshold.

DTI 48% vs 43% maximum
Two credit inquiries in the last 90 days
Credit policy v3.1 applied
Watch: bureau score is 11 points from the approve band.
Issue a CFPB-compliant adverse action notice with the specific reasons.
The problem

The decisions people already have to make.

Adverse action notices

CFPB rules require the specific principal reasons for a denial. A black-box score gives you neither.

Model risk management

Examiners ask how each model reached its conclusions. Reconstructing that under audit is slow and error-prone.

Frontline adoption

Loan officers and underwriters ignore or override AI they cannot explain — defeating the point of the model.

How Northgale helps

Explain every recommendation, capture every decision.

Adverse-action-ready explanations

Surface the exact reasons behind a decline, formatted for a compliant adverse action notice.

Evidence-backed decisions

Every decision cites the policy thresholds, bureau data, and model version that produced it.

Immutable audit trail

Capture reasoning at the moment of the decision and export it for model risk and regulatory review.

Confidence & risk flags

A 0–100% confidence score plus explicit risk flags — overrides, thin files, and edge cases surfaced up front.

Start with one high-stakes workflow.

Add explanations where trust and compliance matter most — then expand.